We had an intense week at the co-op. One of my online co-op tech buddies (yes, there is small, deliciously geeky and organic tribe of us), the most excellent Shanester, came for a 3-day consult regarding our point-of-sale system ("Catapult"). We've had the system for 6 years and everyone here who got the original training has since departed. I could have gone to advanced training but thought it would be better to spend a little more money and bring the training here.
Shane was a great choice of trainers. He learned Catapult by being the IT guy at a co-op in North Carolina, and since then got hired by the vendor as a systems installer and integration specialist. So he not only knows our software, but intimately knows our business situation too. And he's funny and knows his beers. w00t!
Having the training here for everyone proved to be a wise choice. I think everyone is a lot more committed the POS system and understands it a lot better. We have well-defined plans for making the database work better and to have uniform policies for using it. I'm going to have more of a leadership role now, telling people how to use the system right rather than helping them use it any way it occurs to them. Maybe the best thing of all we got this week is a consensus that such policies and leadership are needed.
So much gained. But I have a to-do list two pages long and my brain is full. Full Full FULL.
Beer, please.
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